Refund policy

SHIPPING & RETURNS

The shipment will be made by courier company.
The usual delivery time is usually between 2 and 5 days (depending on the item ordered), from the inspection of the order. The maximum delivery time is 10 days.
Once the order leaves the warehouse, the customer will be informed by e-mail.
In order to optimize delivery, we thank the Customer for indicating an address where the order can be delivered within normal business hours.
The Customer must check the good condition of the package before the carrier indicating on the delivery note any anomaly that may be detected in the packaging. In the 24 hours following receipt, you must check that the item purchased does not present any damage or breakage, outside this period, this type of damage will not be attended to.

Return conditions
All products purchased on the www.TUNOCANARIAS.com page may be returned and reimbursed, provided that the Customer communicates his intention to return the product (s) purchased within a maximum period of 7 calendar days from the date of delivery and that it is in the same state in which it was delivered (see other details in the return procedure defined in the "Legal Notice" section).
For more details see the section on Terms and Conditions of use.